Order queue
- Online storepicking
- Marketplacepaid
- Retail storehanded over
Orders keep coming around the clock
One core
for all sales
no syncing
Your own online store, mobile app, marketplaces, orders, stock and customer conversations run on shared data — with no nightly exports and no lost customer context.
Sales channels
5+
store, app, marketplaces, retail, wholesale
Stock pool
1
reservations and batches are counted once
Customer profile
1
purchases, conversations, loyalty, returns
Nightly reconciliations
0
no exports between systems needed
Every day someone in the company reconciles by hand stock, prices, orders, returns and reports.
- the same item sold twice
- different prices for one product
- the customer explains it all over again
- a report that is already wrong by morning
Vasko removes the cause itself: the online store, the app, marketplaces and retail see one stock pool and one customer history. There is nothing to reconcile — the data cannot diverge, because there is only one set of it.
All your commerce
works as one
The customer sees one brand in the store, the app, the chat and at pickup. The team works with one order, one stock figure and one customer history.
Your own online store
Catalogue, search, cart, checkout and the customer account run on the same data as stock and orders. The storefront stops being a separate system with its own copy of the catalogue.
An app for your customers
Purchases, statuses, loyalty and support stay with the customer after the first order — right where they are used to opening your store.
Catalogue, prices and stock
One product record for every channel. Change a price or a stock figure and it changes everywhere at once, with no nightly exports and no waiting for a sync.
- product
- price
- reservation
- batch
Orders without manual assembly
An order from any channel lands in a single queue: status, owner, deadline. Managers no longer switch between tabs and merge lists by hand.
- accepted
- picked
- shipped
- handed over
One path for an order — no matter where it came from.
Marketplaces and retail
Marketplaces and stores draw on the same stock and the same rules. Marketplace commission goes straight into the margin calculation — you see what is left after it, not gross turnover.
Chats, bots and AI assistants
The conversation is tied to the order and the customer. Automation answers routine questions, helps choose a product and hands the dialogue to a person together with its context — without making the customer repeat what they have already written.
- customer question
- bot reply
- agent with the history
The customer stays recognisable
Purchases, enquiries, loyalty and returns come together in one profile whatever the channel — even when a person starts in a chat and finishes in a store.
Finance, delivery and analytics
Margin, commissions, payment, shipping and returns continue one process. You see not turnover, but what is actually left after the marketplace and the courier.
There can be any number of channels.
The data beneath them is one.
New channels
do not break processes
A store, an app, a marketplace or a new way of talking to customers connects to the shared system. Catalogue, order and customer are not created from scratch.
Every point of contact
- Online store
- Mobile app
- Marketplaces
- Chats and retail stores
Shared rules
- Product, price and stock
- Pricing and discount rules
- Order and customer history
- Bots and AI assistants
Commerce as a whole
- The same numbers everywhere
- Fewer manual operations
- An unbroken conversation
- A fast launch for new channels
The essentials
in brief
No. You can start with the online store, the app or order management, and then bring the remaining processes onto the same data. Channels are added one at a time, and each new one connects to the catalogue and customer history you already have.
Not necessarily. Vasko becomes the shared data layer: the accounting system remains the source for its own part, while the channels receive consistent stock and prices. The exchange works both ways, so there is no need to duplicate reference data and maintain it in parallel.
Your own online store and app, marketplaces, retail stores and wholesale shipments. Every channel uses consistent prices, stock and customer history, and marketplace commissions land in the margin calculation instead of getting lost between reports.
Stock is reserved the moment an order is placed and written off on shipment, so channels never sell the same item twice. A cancellation or a return puts the item back into free stock the same way, with no manual correction.
When one storefront
is no longer
enough
Sales come from several channels, while the customer expects the same service, availability and answer wherever the conversation started.
-
Online retail
An online store that has outgrown itself
There are more orders than a manager can hold in their head. Customers already expect an app, support and a clear status for their purchase.
-
Marketplace sales
A seller on marketplaces
Three marketplaces, different commissions and prices. You need the real margin per product, not the total turnover for the month.
-
Wholesale and distribution
Individual terms for every client
Individual prices, reservations for shipment and the eternal question: what is genuinely free in the warehouse right now.
-
Omnichannel
A retail chain with an online arm
Stores, the online shop and the app share one stock pool, while the customer continues the conversation without explaining the task again.
See it on your own data
We will show how to connect your channels, assortment and customer conversations without replacing your entire working environment.
Write to us — we will show it on your assortment and channels.